Privacy Policy - Mockapital

Privacy Policy

    1. Data Controller

    Mockapital (referred to as “we,” “our,” or “us”) is responsible for managing and processing your personal data. For any questions or concerns, please contact support@mockapital.com.

    2. Information We Collect

    We collect personal information provided directly by you, including:

    • Identification Data: such as name, address, and date of birth.
    • Contact Information: such as email and phone number.
    • Payment Information: for processing transactions and fees.
    • Technical Data: such as IP address, browser type, and device information.

    3. Use of Personal Data

    Your personal data may be processed for the following purposes:

    • Provision of Services: To enable you to participate in evaluations and access our trading platforms.
    • Customer Support: To address questions or support requests.
    • Improvement of Services: Analyzing user activity to enhance functionality and security.
    • Marketing: With consent, to provide relevant offers and updates.

    4. Legal Grounds for Processing

    Processing is conducted on the basis of contractual necessity, legal compliance, and our legitimate interests, which include service improvement and customer support.

    5. Data Security and Retention

    We employ industry-standard security measures, including encryption and access controls, to protect your data. Personal data is retained for the duration necessary to fulfill its purpose, comply with legal obligations, or as specified by user consent.

    6. Sharing Personal Data

    We may share data with:

    • Service Providers: Including payment processors, cloud storage providers, and customer support services.
    • Legal Requirements: In cases of regulatory compliance or legal proceedings.
    • Third-Party Platforms: Only as specified by user consent for data transfers.

    7. International Transfers

    Data may be transferred to locations outside your country. In such cases, we ensure that standard contractual clauses or other legal safeguards are in place to protect your information.

    8. Your Rights

    You have rights regarding your data, including:

    • Access: Obtain a copy of your data.
    • Rectification: Correct inaccurate data.
    • Erasure: Request deletion of your data (“right to be forgotten”).
    • Restriction: Limit data processing in certain situations.
    • Portability: Request data in a structured format.
    • Objection: Object to data processing for marketing.
    • Complaint: File a complaint with the appropriate supervisory authority.

    9. Policy Updates

    Mockapital may revise this policy as needed to reflect changes in practices, regulatory requirements, or operational needs. We will notify you of any substantial updates. For detailed information or to exercise any rights, please contact us at support@mockapital.com.